Strategic UX/UI Designer (*) (69714) ,
For more than 140 years, DB Schenker has pushed the limits of the logistics and supply chain management industry. Global Digital Solutions as part of the Chief Digital Office develops new customer-focused business models jointly with internal business units. We develop and transfer the global digital strategy into day-to-day business decisions and business development activities. We support the implementation of new digital products and provide expertise and solutions for a unified online marketing strategy and webpages. On a methodological level, we develop and implement a standardized approach for digital transformation projects across all business units.
To further strengthen our fast-growing Global Digital Solutions team in Frankfurt, we search a Strategic UX/UI Designer that acts within the Business Unit “Global Digital Solutions” and has strong interests and capabilities in the analysis and development of engaging user experiences of DB Schenker’s corporate digital solutions portfolio. The person is concerned with the overall experience of Global Digital Solutions’ products and in particular about how they are laid out. This person is in charge of analyzing the corporate products with which DB Schenker’s customers interact and ensuring that the user experience and user interface visuals communicate the path that has been laid out and is intended.
Your Tasks:
- Define the general partner-interfacing omni-channel user journey in alignment to DB Schenker’s digital strategy
- Analyze and setup the web analytics for Global Digital Solutions’ products
- Provide expertise and design in usability and ergonomics on web/mobile based sales channels
- Define customer experience concepts for existing and future DB Schenker portfolio requirements
- Continuously analyze and harmonize partner-interfacing User Experience (UX) and User Interface (UI) Design of DB Schenker’s portfolio
- Point of contact for managing and steering external UI/UX companies for ensuring a cross-unit homogeneous appearance regarding partner-interfacing channels
- Collaborate with other Global Digital Solutions teams and involved stakeholders (e.g. KAM/Sales, Product Managements Land, Air, Ocean and Contract Logistics) to define and implement innovative solutions for the product direction, visuals and experience as well as supporting projects
- Collaborate and communicate with shareholders for ensuring a CI/CD compliant user experience and design
- Prepare and conduct user research and evaluate user feedback for deriving adjustments
- Create and monitor KPIs for measuring effectiveness of user journey and designs
- Develop and improve Style Guide, best practices, and standards