Customer Service | Recruitment | Sydney CBD (38241) Sydney CBD, Sydney, Australia

Salary: AUD55000 - AUD60000 per annum + + super

Are you currently working in customer service and unsure of what’s next? A career within medical recruitment could be for you. This position is perfectly suited to someone with a phone-based customer service background. You will be immediately supported with the tools and training to assist with progression into a successful, rewarding and lucrative profession.



This role is primarily made up of outbound calls. You would need to be self-motivated and enjoy a fast-paced environment. Everyday you will speak to interesting and highly educated medical professionals, supporting them in finding their next position.



Your daily duties will involve:

  • Communicating with medical professionals via phone and email on a cyclical basis, building rapport and ensuring continuous engagement
  • Accessing a range of platforms and databases to proactively source new candidates
  • Providing advice to candidates on career enhancing opportunities, training and career pathways
  • Successfully multi-tasking to prioritise outgoing and incoming calls, as well as email communications 



Your experience:

  • Customer service, contact or call centre, phone-based background
  • Success with managing high-volume outbound and inbound calls
  • Consistent achievement of KPI’s in a previous role
  • Demonstrated ability to provide an outstanding customer experience
  • Strong verbal and written communication skills



If you are motivated by a high-performing culture and looking for a gateway into a greatly rewarding, long-term career as a Medical Recruitment Consultant – we encourage you to apply.



Call Courtney Roche on 02 8877 8701 or email