Corporate Travel Associate (BBBH691543) West End, England
Salary: | GBP16 - GBP17 per hour |
Corporate Travel Associate / Hybrid (2 days/week in Paddington office)/c£17 per hour
Join our client, a leading pharmaceutical organisation, working in their Global Concierge Travel Team to deliver high-touch, end-to-end travel support for corporate travellers and event organisers. You’ll coordinate flights, hotels, transfers, and curated itineraries, ensuring seamless, VIP-level experiences.
What You’ll Do:
- Coordinate global travel: flights, hotels, transfers, and more
- Craft seamless, high-touch itineraries including dining and curated experiences
- Liaise with travellers to understand preferences and tailor recommendations
- Ensure bookings align with policy and budget
- Deliver concierge-level service with professionalism and warmth
- Provide proactive, ongoing support before, during, and after travel
- Communicate via phone, email, video, chat, and in-person
- Build strong relationships with clients, vendors, and stakeholders
- Handle disruptions, re bookings, and emergencies with confidence
- Stay informed on travel trends, new venues, and compliance standards
- Ensure adherence to pharmaceutical and corporate travel regulations
- Track expenses and maintain accurate travel records
- Manage vendor databases and preferred venue lists
- Work independently while collaborating across global time zones
What You Bring:
- 5+ years in corporate travel or concierge services
- Strong communication and problem-solving skills
- Understanding of GDS environments
- English fluency (other languages a plus)
- Flexible, self-motivated, and detail-oriented
Why Join Us?
- Work with a global, 24/7 support team
- Hybrid flexibility with remote work options
- Opportunity to transition to a permanent role
Working Hours & Flexibility
This is a flexible full-time role averaging approximately 37.5 hours per week during peak periods
- Peak periods (e.g. major events or high travel seasons) may require full-time availability.
- During quieter periods, reduced hours will be worked
- Weekend availability is occasionally required, depending on travel schedules and event timelines.
- The role may involve occasional international travel for onsite coordination or support.
Contract with potential to go permanent