Corporate Travel Associate (BBBH691543) West End, England

Salary: GBP16 - GBP17 per hour

Corporate Travel Associate / Hybrid (2 days/week in Paddington office)/c£17 per hour 

Join our client, a leading pharmaceutical organisation, working in their Global Concierge Travel Team to deliver high-touch, end-to-end travel support for corporate travellers and event organisers. You’ll coordinate flights, hotels, transfers, and curated itineraries, ensuring seamless, VIP-level experiences.

What You’ll Do:

  • Coordinate global travel: flights, hotels, transfers, and more
  • Craft seamless, high-touch itineraries including dining and curated experiences
  • Liaise with travellers to understand preferences and tailor recommendations
  • Ensure bookings align with policy and budget
  • Deliver concierge-level service with professionalism and warmth
  • Provide proactive, ongoing support before, during, and after travel
  • Communicate via phone, email, video, chat, and in-person
  • Build strong relationships with clients, vendors, and stakeholders
  • Handle disruptions, re bookings, and emergencies with confidence
  • Stay informed on travel trends, new venues, and compliance standards
  • Ensure adherence to pharmaceutical and corporate travel regulations
  • Track expenses and maintain accurate travel records
  • Manage vendor databases and preferred venue lists
  • Work independently while collaborating across global time zones

What You Bring:

  • 5+ years in corporate travel or concierge services
  • Strong communication and problem-solving skills
  • Understanding of GDS environments
  • English fluency (other languages a plus)
  • Flexible, self-motivated, and detail-oriented

Why Join Us?

  • Work with a global, 24/7 support team
  • Hybrid flexibility with remote work options
  • Opportunity to transition to a permanent role

Working Hours & Flexibility
This is a flexible full-time role averaging approximately 37.5 hours per week during peak periods

  • Peak periods (e.g. major events or high travel seasons) may require full-time availability.
  • During quieter periods, reduced hours will be worked 
  • Weekend availability is occasionally required, depending on travel schedules and event timelines.
  • The role may involve occasional international travel for onsite coordination or support.

Contract with potential to go permanent

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