Job Title: Office Administrator

Location: Bishop’s Stortford
Salary: £22,000 per annum
Working Hours: 8:00 AM – 4:00 PM (Monday to Friday)

• 4 days in the office
• 1 day working from home

Start Date: ASAP
Benefits:

• 25 days annual leave plus Bank Holidays
• Excellent benefits package
• Supportive and collaborative working environment
• Opportunities for growth and development

About the Company

We are proud to be partnering with a well-established and customer-focused organisation based in Bishop’s Stortford. Known for their commitment to service excellence and employee development, they are seeking a proactive and detail-oriented Office Administrator to join their dynamic team.

This is a fantastic opportunity for someone who enjoys variety in their work, thrives in a fast-paced environment, and is eager to learn and grow within a supportive team.

Role Overview

As an Office Administrator, you will play a key role in supporting various departments across the business. You’ll be exposed to a wide range of administrative functions and will work closely with the Customer Experience & Service Administrator to ensure smooth day-to-day operations.

This is a learning-focused role, ideal for someone who is keen to understand all aspects of office administration and contribute to the success of the wider team.

Key Responsibilities

Office Support

• Provide administrative support to the Customer Service and Planning Teams using various software tools
• Learn and assist with different roles across the office to support departmental needs
• Assist the Operations Lead and Head of Department with performance reporting and data collation
• Organise and coordinate internal meetings and events
• Manage office supplies and reordering processes

Customer & Engineer Support

• Act as a secondary point of contact for customers and internal engineering teams
• Prepare and send quotations for parts and full systems
• Handle customer queries with professionalism and efficiency
• Produce and share accreditation documentation with customers
• Upload customer invoices to relevant payment portals

Skills & Experience Required

• Technical Skills: Proficiency in Microsoft Office Suite; familiarity with AI software is a plus
• Communication: Strong verbal and written communication skills
• Problem-Solving: Ability to think on your feet and resolve issues proactively
• Organisation: Excellent attention to detail and time management
• Teamwork: Able to work independently and collaboratively

Key Behaviours & Values

We’re looking for someone who embodies our company values and demonstrates the following behaviours:

• Act with Pace: Respond to customer needs with urgency and care
• Own It & Be Courageous: Take initiative and advocate for customer experience
• Stronger Together: Be a collaborative and supportive team member
• We Care: Respect diverse team cultures and contribute to sustainability goals

Why Apply?

This is more than just an admin role—it’s a chance to be at the heart of a thriving organisation, learn new skills, and make a real impact. If you’re enthusiastic, adaptable, and ready to grow, we’d love to hear from you.