Job role:

To provide a strong administrative assistant duties within the companies Technical Department. Utilisation of Microsoft applications, including Outlook, Office and Teams, in addition to others such as Sage, Monday.com and Horizon, ensuring effective execution and efficient workflow and processes. To work closely with the Technical Departmental Administrator & Office Manager to provide compliant administration. To have the ability to communicate effectively and work in connection with other departments as well as external customers, representing the company in a positive manner - polite, helpful, and approachable at all levels.

Duties:

• Answering of Technical enquiries on the Horizon system, technical inbox and via CRM, and liaising with appropriate person/department to facilitate all enquiries
• Managing customer technical training requests, confirming dates and issuing certificates upon completion.
• Maintaining of files in Teams.
• Coordinating enquiries for Permission requests from customers and Third Party Certification bodies with sales.
•  Issuing permission letters both manually and via the accreditation hub, in accordance with Coordinating the production process for data sheets with the technical team and progressing these to the supply chain team.
• Compiling the product buying specs via template and submitting to suppliers for signature.
• Assisting with adhoc duties including raising purchase orders and checking invoices against quotes and signing off for payment or querying as required.

• Input of archive files to company database.
• General office duties .
• Arranging of catering for meetings, training, etc
• Purchasing of office supplies i.e. via Amazon, Sainsbury’s