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Technical Asset and Configuration Manager

Technical Asset and Configuration Manager (JN -052024-6435820) Abu Dhabi, United Arab Emirates

  • Accountable for communicating, promoting and raising awareness of Asset and Configuration Management services 
  • Support critical components essential for the continuous improvement of Asset and Configuration Management services, leveraging industry-based knowledge of people, processes and technology 
  • Prepare data uploads to ensure accurate capture of all changes within the ServiceNow platform 
  • Provide IT asset information and support to various departments within the organisation as required 
  • Ensure continuous enrichment of the Configuration Management Database (CMDB) through ongoing discovery and integrations 
  • Analyse CMDB data to identify anomalies and errors, driving process improvements and collaborating with configuration item (CI) owners to define remediation plans 
  • Define CMDB data quality reports to ensure accuracy and timeliness, while maintaining the CMDB Data Model 
  • Assume overall accountability for the quality, integrity, and security of Asset and Configuration Management repositories