Sales Support Administrator – Andover (Fully Onsite)

A busy and growing sales function in Andover is looking for a Sales Support Administrator to support the Sales Team. This is a hands-on, fully onsite role where you’ll manage day-to-day sales administration, support customer accounts, and keep quotes and follow-ups moving—helping drive retention and growth across existing customers.

Salary

£26,500 per annum

Working hours

• Monday–Thursday: 8:00am – 4:30pm
• Friday: 8:00am – 3:30pm
• Fully onsite in Andover

Benefits

• Bonus based on company profits (paid twice yearly)
• Free on-site parking
• 28 days holiday (including Bank Holidays)
• Permanent opportunity

Key responsibilities

• Manage and organise the sales inbox to ensure timely responses and actions
• Support pipeline management, including quote follow-up and chasing responses
• Assist the Territory Account Manager with general admin, enquiries and follow-up tasks
• Provide telephone support to customers and the Sales Team
• Attend monthly sales meetings, providing updates on account activity
• Ensure customer requirements and expectations are met
• Produce daily sales picking lists and delivery notes
• Support allocated customer accounts with a view to retain and grow business
• Ensure performance aligns with company standards and internal processes/systems
• Contact existing customers to upsell products and increase current product lines

What we’re looking for

• Previous experience in sales admin / sales support / customer service administration (preferred)
• High standard of IT literacy and confidence using internal systems
• Excellent telephone manner and communication skills
• Strong organisation skills with accuracy and attention to detail
• Flexible and able to manage changing priorities and deadlines
• Proactive, motivated, and able to work independently and as part of a team
• Strong customer service focus and commitment to continuous improvement

Apply with your CV or call the team on 01256 810 400 to discuss in more detail.