This position is no longer open for applications

Major Recruitment are recruiting for our prestigious client in Daventry for a Sales Administrator.

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives. Our ideal candidate is goal-oriented and has some knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Main Duties
• Dealing with customer enquiries over the telephone and via email.
• Taking orders from customers, advising stock situation, prices, availability; extracting full information at time of call.
• Price items for customers and produce quotations for customers
• Processing sales orders/quotations onto system.
• Provide technical assistance and advice to customers
• Follow up on open enquiries
• Liaising with purchasing team
• Cross and up selling of company products
• Provide excellent customer service and specialist product knowledge
• Calling Customers with any problems regarding orders.
• General administration
• Market Research – updating contact card and Vecta with all information gathered.
• Building relationships with accounts.
• Working in a small team to hit territory targets set.
• Promotion awareness and the selling of at all times
• Assisting sales team with customer accounts
• Regular 1-2-1’s with Manager
• Update and record information on computer systems as required
• Other tasks as deemed appropriate

If you would like more information or to apply please click the apply button

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