Global Digital UX Manager - m/f (JN -042021-2562760) Lisbon, Portugal
- Leads the design and execution of Global Digital User Experience projects
- Uses data-driven insights and testing to develop and evolve best-in-class website design, features and functions to improve overall digital conversion depending on business unit objectives
- Develops a global best practice approach to user experience design and implementation
- Manages the integration of business objectives, user feedback, analytics and software capabilities into a cohesive global user experience
- Leverage analytics, insights, design trends and research to recommend and drive user experience enhancements to meet and exceed user expectations and achieve business goals
- Lead and collaborate in QA and User Acceptance and Experience Testing
- Evaluate, recommend, and enforce digital and user experience best practices and consistency across platforms and channels
- Facilitate conceptual design development with project teams
- Interact with all levels of the organization to provide insight and education regarding user experience and interface usability
- Establish governance and drive adoption of UX design and usability standards and best practices based on industry trends to ensure consistency across digital touchpoints
- Create artifacts such as user stories, wireframes, mockups and prototypes to effectively convey product workflow architecture and user experiences to stakeholders
- Perform usability testing across all digital channels to validate final designs and identify optimization opportunities
- Develops and encourages members’ growth through setting and measuring goals and performance. Rewards and recognizes members who display positive behaviours, obtain results, and meet commitments through personal accountability, using appropriate skills and knowledge
Global Digital UX Manager - m/f (JN -042021-2562760) Lisbon, Portugal
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