Customer Service Advisor (J8129) Stoke-on-Trent, England
| Salary: | GBP13.81 - GBP13.81 per hour |
Centre Co-ordinator (Front Desk)
Stoke-on-Trent - ST4 8GA
£13.81 per hour
3-Month Contract (with potential for extension)
Monday - Friday, 7:30am - 4:00pm
Overtime available on Saturdays
Full UK Driving Licence with 6 or less points is required for this role
Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Stoke-on-Trent. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch.
Key Responsibilities
- Welcome customers and provide a professional, friendly service
- Check vehicles in using an iPad-based system
- Manage daily bookings and workflow schedules
- Liaise with technicians and keep customers informed throughout their visit
- Handle customer enquiries promptly and professionally
- Process customer payments accurately
About You
- Has excellent customer service and communication skills
- Enjoys working in a busy, customer-facing environment
- Is comfortable using technology, including tablets and digital systems
- Has strong organisational skills and attention to detail
- Can manage multiple tasks while maintaining a high level of service
- Previous administration or reception experience would be beneficial
If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today!