This position is no longer open for applications

Customer Service Advisor

Customer Service Advisor (J8129) Stoke-on-Trent, England

Salary: GBP13.81 - GBP13.81 per hour

Centre Co-ordinator (Front Desk)

Stoke-on-Trent - ST4 8GA
£13.81 per hour
3-Month Contract (with potential for extension)
Monday - Friday, 7:30am - 4:00pm
Overtime available on Saturdays

Full UK Driving Licence with 6 or less points is required for this role

Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Stoke-on-Trent. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch.

Key Responsibilities

  • Welcome customers and provide a professional, friendly service
  • Check vehicles in using an iPad-based system
  • Manage daily bookings and workflow schedules
  • Liaise with technicians and keep customers informed throughout their visit
  • Handle customer enquiries promptly and professionally
  • Process customer payments accurately

About You

  • Has excellent customer service and communication skills
  • Enjoys working in a busy, customer-facing environment
  • Is comfortable using technology, including tablets and digital systems
  • Has strong organisational skills and attention to detail
  • Can manage multiple tasks while maintaining a high level of service
  • Previous administration or reception experience would be beneficial

If you're passionate about delivering outstanding customer service and are looking for your next opportunity, please apply today!