Internal Sales Representative (26793/400) Swansea, Wales
| Salary: | GBP25000 - GBP29000 per annum + Comprehensive benefits package |
Internal Sales Representative
26793/400
Swansea
£25,000 - £29,000
Benefits:
- Company pension
- Life insurance
- Sick pay
- Hybrid
A Swansea-based globally recognised business is looking to recruit an Internal Sales Representative to join their growing team. This business is a leading manufacturer, supporting a wide range of industrial and high-value sectors.
If you are passionate about Customer Service and Sales and ambitious to secure a role with genuine growth opportunities, then apply now!
This business offers an excellent benefits package, including a strong pension contribution and opportunities for further professional development.
Roles and Responsibilities:
- Respond promptly to customer enquiries and process purchase orders efficiently.
- Manage assigned customer accounts, including order processing, enquiries, outbound calls, quotations, and complaint resolution.
- Build strong relationships with internal and external stakeholders.
- Maintain accurate customer data to ensure system and administrative integrity.
- Collaborate with Finance, Production, Purchasing, and Logistics to meet customer expectations.
- Work closely with Internal Sales and Business Development teams to support growth.
- Identify and suggest improvements to enhance department performance.
- Deputise for the Customer Service Supervisor at Operations meetings when required.
- Promote and uphold Health & Safety standards within the department
Qualifications, Skills, and Experience:
- Relevant experience in customer service or internal sales role.
- Good understanding of Microsoft Office, CRM, and ERP systems.
- High level of attention to detail with strong problem-solving skills.
- Excellent understanding of delivering outstanding Customer service.
- Process-driven and great attention to detail.
- High-level focus on meeting and exceeding customer expectations.