Customer Relations Office Assistant (JN -072026-23833) Telford, England

Salary: GBP12.71 - GBP13 per hour

Sales & Customer Relations Office Assistant

Newport, Shropshire

£12.71 - £13.00 per hour (depending on skills and experience)

Monday – Thursday: 8:00am – 4:30pm | Friday: 8:00am – 3:30pm

Temporary to Permanent Opportunity

The Best Connection are recruiting on behalf of our client, a well-established manufacturing business in the Newport area, for a Sales & Customer Relations Office Assistant to join their busy office team.

This is an excellent opportunity for somebody looking to build a career within administration, customer service, sales support and business operations. The role may particularly suit a college leaver, business studies student, recent graduate, or someone looking to gain practical office experience within a successful and growing company.

Key Responsibilities

  • Answering and making telephone calls, acting as the first point of contact for customers, suppliers and visitors
  • Building positive relationships and providing excellent customer service
  • Processing customer orders and assisting with sales administration
  • Raising job cards and supporting production administration processes
  • Maintaining accurate records relating to sales orders, stock control and goods received
  • Entering production information onto internal systems
  • Assisting with invoicing, filing, stationery ordering and general office administration
  • Supporting dispatch activities and ensuring all documentation is completed accurately
  • Working closely with both office and production teams to support business objectives
  • Carrying out additional administrative duties and projects as required
  • Maintaining a tidy, organised and professional working environment

What We're Looking For

We are looking for someone who is:

  • Punctual and reliable
  • Enthusiastic and eager to learn
  • Confident communicating with customers and suppliers
  • Comfortable speaking on the telephone
  • Organised with excellent attention to detail
  • IT literate and confident using spreadsheets and office systems
  • Able to work independently and as part of a team
  • Professional, proactive and self-motivated
  • Keen to develop new skills and build a long-term career

Previous administration, customer service or office experience would be beneficial but is not essential, as full training will be provided.

Benefits

  • Temporary to permanent opportunity
  • Full training provided
  • Career development opportunities
  • Friendly and supportive team environment
  • Opportunity to gain valuable experience within a growing business

To apply, please submit your CV today or contact The Best Connection Telford for further information.