Distribution & Logistics Coordinator

Location: Tamworth
Salary: £27,000–£32,000 per annum (dependent on experience)
Hours: Monday to Friday, 08:30–17:00
Working Week: 40 hours
Contract: Permanent – Direct Recruitment

The Opportunity

The Best Connection Tamworth are recruiting on behalf of our client for a Distribution & Logistics Coordinator to join their busy Distribution Team.

This is an exciting opportunity for an organised and proactive individual to take on a key role supporting the Distribution and Logistics Manager, helping coordinate daily warehouse operations, distribution activities and inventory control.

The successful candidate will play an important part in ensuring products are dispatched accurately and on time, customer service expectations are met and warehouse operations run efficiently.

This is a varied position combining logistics coordination, stock management, customer liaison, reporting and operational support.

Key Responsibilities

Distribution & Logistics

• Coordinate the accurate and timely distribution of products, ensuring compliance with customer service level agreements.

• Organise and dispatch urgent orders by sourcing and booking reliable same-day carriers.

• Allocate and schedule sales and works orders to optimise daily shipping workflows.

• Liaise with customers and internal customer service teams to resolve enquiries and improve communication.

• Oversee the logistics helpdesk, resolving incoming queries and operational issues efficiently.

Warehouse & Inventory Management

• Manage stock allocations and inventory control for specialised kits, ensuring customer specifications are met.

• Maintain accurate warehouse, shipping and inventory records using company systems.

• Generate and analyse daily warehouse performance and inventory reports.

• Inspect and maintain warehouse tools and equipment to ensure operational and safety standards are met.

• Support forklift maintenance schedules and escalate mechanical faults or equipment concerns to senior management.

Health & Safety

• Promote safe working practices throughout the warehouse.

• Ensure compliance with workplace health and safety regulations.

• Maintain high standards of operational safety and equipment management.

Skills and Experience Required

The ideal candidate will have:

• Previous experience within warehouse operations, distribution or logistics.

• Strong organisational and coordination skills.

• Excellent attention to detail and accuracy.

• Good IT skills and confidence using business systems and databases.

• The ability to manage competing priorities and work to deadlines.

• Strong communication skills when dealing with customers, colleagues and external suppliers.

• A proactive approach to problem-solving.

• A good understanding of warehouse health and safety procedures.

Desirable requirements:

• A current, valid FLT licence.

• A full, current UK driving licence.

• Previous experience arranging transport and same-day carrier collections.

A full driving licence is particularly important, as the role will involve travelling to customer sites on a daily basis.

Salary, Hours and Benefits

• Salary of £27,000–£32,000 per annum, dependent on experience.

• Monday to Friday, 08:30–17:00.

• 40-hour working week.

• Permanent position.

• Company Bonus Scheme

Following successful completion of the five-month probationary period, the successful candidate will also become eligible for the company bonus scheme.

The current bonus opportunity is equivalent to one month's basic salary, subject to company KPI performance and individual performance. Bonus payments are calculated pro rata based on service during the calendar year.