For one of our clients, an international company based in Krakow, we are looking for a Junior HR Support Specialst. In this role, you will support company employees by helping them resolve inquiries related to various HR processes and policies. The position requires availability during afternoon hours, as the team provides support to employees based in the United States.

Main duties will include:

• Help employees navigate HR systems and self-service tools, including the HR portal.
• Provide support and guidance on HR policies, processes.
• Respond to employee inquiries through various HR service channels, delivering a high level of customer service.
• Investigate and resolve more complex HR cases, escalating issues when appropriate.
• Perform HR administrative and transactional activities, including maintaining and updating employee data in SAP SuccessFactors.
• Maintain accurate HR systems and employee documentation while ensuring compliance with company procedures.

Requirements:

• Fluency in English (minimum C1 level), with strong written and verbal communication skills.
• At least 6 months of experience in a Customer Service, HR Support, Shared Services, or Employee Services role.
• Excellent attention to detail and the ability to adapt quickly to changing priorities.
• Strong customer-focused mindset with the ability to communicate clearly and professionally.
• Availability to work a fixed second shift schedule (3:00 PM – 11:00 PM). This is a non-rotational shift pattern, and team members are assigned to a permanent shift.

Benefits:

• Attractive salary
• Annual bonus
• Hybrid model of work
• MyBenefit Cafeteria
• Life insurance
• Private Medical Care
• Possibilities to grow inside company's structures

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit http://pl.grafton.com/en/job-search