Our client based in Watford, is currently recruiting for Customer Service Analyst to work on a rotational Monday to Friday day shift. Potential permanent role for the right candidate.

Customer Service Analyst Main duties will include: 

• Monitor and log KPI's
• Work closely with the transport and operational team
• Participate in customer meetings
• Must have some experience dealing with stakeholders
• Commuting to Rugby to assist at Rugby control tower - few times per month

Customer Service Analyst Shift: 

• Rotational shift 07:30 – 15:30 and 09:00 – 17:00
• Monday to Friday
• Friday is work from home

Customer Service Analyst Hourly Pay Rates: 

• £13.42 per hour PAYE

Experience Required:

• Ability to work to targets
• 1 - 2 years in transport operations or customer services
• PC Literate - Excel and Email
• Experience of liasing with different levels of management
• Good written and verbal level of English

 Other benefits of working for The Best Connection Group Ltd include: 

• 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday) 
• Online payslips 
• Weekly pay 
• Pension Contribution 
• On-going assignments