Admin Officer (BBBH450118) West End, England

Salary: GBP13.36 - GBP15.59 per hour

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Westminster Court - Admin Officer
Location: London

Full time Monday to Friday - 9am to 5pm

Temporary long term ongoing role

Paying £13.36 per Hour and £15.59 per hour after 12 weeks

If you’re someone who thrives in a busy, people-focused environment and takes real pride in getting details right, we’d love to hear from you. Hiring for a reputed client, this role sits at the heart of court proceedings-supporting staff, legal teams, and members of the public to ensure cases run smoothly, clearly, and on time.

What you'll be doing:
• Oversee and manage the daily list of cases being heard in court, ensuring details are correct
• Welcome and guide court users to the right courtroom or waiting area, maintaining an orderly experience
• Prepare and manage daily court lists, keeping records accurate and parties informed of the hearing process
• Call parties into courtrooms as directed by the judge and in line with the running order
• Provide clear updates to waiting parties on estimated call times and hearing progress
• Coordinate with legal representatives, interpreters, and support services to help each matter transition smoothly
• Support courtroom setup, including ensuring the right documentation and materials are ready
• Carry out general ushering and court user support as required
• Set up and schedule remote hearings using CVP, including creating secure video links
• Send accurate remote hearing invitations with correct joining details and allocated time slots
• Provide technical assistance during video hearings to keep proceedings running effectively
• Handle public and telephone enquiries professionally and efficiently
• Collate and input data from CITM trial forms and other sources into court databases
• Book ad-hoc interpreters when required and process interpreter timesheets

What you'll bring:
• A careful, organised approach-confident with managing busy schedules and accurate records
• Strong communication skills, with the ability to remain calm and clear under pressure
• Customer-focused mindset and confidence supporting people through process-driven situations
• Comfortable coordinating with multiple stakeholders to keep things moving smoothly
• Practical IT confidence for video hearing set-up and support

Additional information:
• You’ll be supporting both in-person and remote hearing environments, ensuring participants have what they need to join and proceed on time.

Ready to make a meaningful difference to how justice runs day-to-day? Apply now and take the next step with a team that values professionalism, clarity, and care.