Flights & Travel Executive (J7096) Welwyn Garden City, England
| Salary: | GBP27000 - GBP28000 per annum |
We are recruiting for a Flights & Travel Executive this is a permanent position working for an established travel business based in Welwyn Garden City.
To start in February/March this year, this role is 100% office based in Welwyn Garden City. The working hours are Monday to Friday: 9.00am to 5.30pm.
Working as part of a team this is a varied and busy role delivering excellent customer service to both clients and suppliers.
Daily Responsibilities will include:
- Management of flight bookings including ticketing.
- Action and book requests from clients for extras including ad-hoc seats, group bookings, domestic add-ons, and upgrades.
- Issuance of variable airline fares, reissues, and refunds.
- Action schedule changes liaising with both suppliers and clients.
- Production of accurate travel documents for all clients minimising customer touchpoints.
- Handle incoming client communication.
- Assist with the production of reports, documentation and statistics for suppliers, leaders, and airport representatives.
- Liaise with airport representatives ensuring cost effective tour planning.
- Plus any other ad hoc administration duties.
Person Specification:
It is essential that the successful candidate has experience of Amadeus or similar flight booking systems and experience working within the Travel industry.
Excellent administration and customer services skills
Highly numeric with s strong attention to detail.
Strong IT proficiency with a good working knowledge of Microsoft Word, Excel and Outlook
Highly organised and be a proactive problem solver
Able to work independently as well as part of a busy team.
Excellent Company benefits, including free parking.