Operations Administrator (BBBH671250) Enderby, England

Salary: GBP24000 - GBP24500 per annum + free parking

Kelly Services are looking for an Operation Administrator to work for a reputable Security company based in Enderby, Leicestershire.

Company Benefits
Salary Circa £24,000 per annum
Full-time and permanent
Monday to Friday | 8 am – 5 pm | 40 hours per week.
5% Company pension | 5% Employee pension

About the role:

 

Employment for the role is subject to successfully passing a pre-employment Security vetting process.


Responsibilities:

  • Answering telephone calls from customers, potential customers, and Field Engineers.
  • Setting up maintenance on customer records as needed.
  • Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters.
  • Raising and amending Engineers visits and call outs.
  • Ensuring all engineers are emailed work before the end of each working day.
  • Making entries and amendments as appropriate in record systems.
  • When required, placing orders for materials in a timely and accurate way.
  • Taking customer credit card payments when necessary and recording the details accurately on the stipulated form.
  • Prompt and accurate filing of the office’s paperwork.
  • Carrying out mail room duties as needed.
  • Any other duties determined from time to time by the Operations Manager.



About you:

  • You must have enthusiasm, excellent communications skills and telephone manner.
  • The ability to work under pressure in a busy office environment.
  • A keen awareness of the importance of excellent customer Service.
  • Good computer skills and ability to work accurately are essential.

 

If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity.

KSEastMidlands

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