This position is no longer open for applications

Sales Administrator / Account Executive – Join an Award-Winning, Growing Business!

£26,000–£28,000 | Full-Time | Office-Based (Mon–Fri, 9am–5pm)

Dunstable Area

Are you a natural organiser with strong communication skills and a passion for delivering exceptional customer service? Do you thrive in a fast-paced role where accuracy, relationship-building and proactive thinking are key? If so, this could be the perfect next step for you.

Our client is a successful, family‑owned business with more than 26 years’ experience and three thriving divisions and is continuing to expand. They’re known for their innovation, commitment to quality and genuine investment in their people. Joining their Internal Sales team means becoming part of a supportive, forward‑thinking environment where your growth truly matters.

What You’ll Be Doing:

As a Sales Administrator / Account Executive, you’ll take full responsibility for managing your own portfolio of customers, guiding them through the entire sales process, from initial quotation to order completion. You’ll become their trusted partner, ensuring every interaction is smooth, accurate and delivered with exceptional service.

Key responsibilities include:

• Acting as the main point of contact for all sales activity within your customer portfolio
• Gaining a deep understanding of each customer’s business needs and tailoring solutions accordingly
• Proactively following up on quotes, orders and new opportunities to keep everything moving
• Offering product recommendations and value‑adding suggestions that support customer goals
• Producing accurate quotations in line with company KPIs
• Responding to queries, providing order updates and ensuring a consistently great customer experience
• Building strong relationships that encourage customer loyalty and trust
• Coordinating with internal teams, including, purchasing and production, to meet delivery commitments
• Supporting process improvements within the sales function
• Keeping CRM records and internal documentation accurate, up-to-date and well organised

You’ll be a great fit if you are:

• Proactive, flexible and eager to learn
• Someone who thrives in a structured environment and enjoys working independently
• Highly organised with strong coordination skills and the ability to manage multiple tasks
• Exceptionally detail-focused, with a commitment to accuracy and quality
• A confident communicator, comfortable building relationships by phone, email and video
• Comfortable working with numbers and confident preparing quotations

Why Join This Business?

This family-run company has been growing for over 26 years and they’re not slowing down. You’ll be joining a team that values innovation, teamwork and continuous development. With their ongoing expansion, there are real opportunities to grow your skills and progress in your career.

• Full-time, permanent position
• Office-based, Monday–Friday, 9:00am to 5:00pm
• 22 days holiday (plus bank holidays)
• Salary: £26,000–£28,000, depending on experience