Contracts Administrator
Swindon

Salary: £26,000
Hours: Monday to Friday, 7:00 AM - 3:30 PM or 8:00 AM - 4:30 PM

Are you an experienced administrator with a passion for customer service and meticulous attention to detail? Our client, a dynamic and fast-paced company, is seeking a dedicated Contracts Administrator to join their team in Swindon. If you thrive in a supportive and collaborative environment and are committed to delivering exceptional service, we want to hear from you!

Key Responsibilities:

• Provide full administrative support to the Project Management Team in a fast-paced role.
• Deliver high levels of customer service to both internal and external stakeholders.
• Assist in managing client, customer and contractual requirements with precision.
• Monitor, review and control individual property requirements.
• Plan and schedule appointments for surveyors and installations.
• Ensure surveys are returned promptly and resolve any related queries.
• Process and log paperwork accurately and efficiently.
• Raise purchase orders as required.
• Assist with property recalls and engineer allocation.
• Maintain and update the business tracker, providing regular progress reports.
• Support KPI tracking and reporting.
• Liaise with clients and customers to ensure their needs are met.
• Continuously seek ways to improve service delivery and customer satisfaction.
• Adapt to evolving business demands and provide operational support as needed.
• Perform other duties as required.

Skills and Experience:

• Excellent IT skills, proficient in Microsoft Office applications and in-house systems.
• Strong written and verbal communication skills.
• Basic numeracy skills.
• Confident and experienced administrator with the ability to handle multiple tasks.
• Clear and concise communication skills.
• Self-motivated with the ability to drive initiatives forward.
• Ability to develop and maintain a structured work priority system.
• Strong problem-solving skills and the ability to build positive working relationships with colleagues and third parties.
• Passionate about learning and developing new skills.