Fleet Assistant Manager (DGV661) Ipswich, England
Major Recruitment are currently recruiting for a permanent Fleet Hiredesk Assistant Manager in Ipswich for their client who is a well established group of companies specialising in the supply of commercial assets.
Hours of work - 8.30-5.30pm M-F
Benefits of working for the company include:
- 24 days holiday + 8 BH
- Accrual of service entitlement
- Long Service awards
- Free parking at every depot
- Allocation of a turkey at Christmas
- In house well-being service
- Employer supported volunteering days
- Optional purchase schemes (Annual leave, dental, Medical & Life assurance
- Annual flu vaccinations/vouchers
- Eye test contribution
- Life Assurance x2 Annual salary
- Cycle to work scheme
- Contractual discretionary sick pay
- Family-friendly & work-life balance policies
- Real living wage employer
- Company pension scheme
- Internal promotion pathways
- Dress down Fridays
- Birthday holiday
- BI-Annual group sales person awards
- Refer a friend scheme
- Annual recognition incentive bonus payments (subject to role & business)
Job duties:
The Hiredesk Assistant Manager is responsible for providing support to the Branch Manager, the branch Rental team and the provision of administration support. The job holder will be required to act in a managerial role when the Branch Manager is absent from the site.
- Supporting the Branch Manager with people management responsibilities
- Ensuring a high level of customer service is achieved
- Ensuring compliance across the rental desk to all operating procedures and policies as documented within the operating manual
- Compiling information from customers to update the system database
- Performing regular audits on filing systems to ensure that the documentation is complete, customers’ insurance documentation is valid and up to date, and ensure fuel receipts are logged
- Assisting the Branch Manager with telesales to potential hirers and collating replies for future reference
- Maintaining a record of branch 'turn downs' and passing on leads/enquiries to the relevant sales contact.
- Updating sales folders, quotation files, and customer rates on system
- Assisting with other duties to cover for branch staff who are absent or engaged in other business duties
- Any other duties as directed by the Branch Manager or Managing Director
Skills, Knowledge, and Experience:
- Educated to GCSE or A Level standard, or equivalent
- Experience in fleet/plant hire
- Good administration and typing skills
- Excellent telephone manner
- Pragmatic and adaptable to assist in a variety of transport related duties
- Knowledge of the vehicle rental industry as well as vehicle maintenance would be advantageous
- Holding a valid, UK driving licence would be advantageous
If this sounds like a role for you, please apply to this job ad asap!