Administrator (DGV528) Ipswich, England
Major Recruitment are currently recruiting for a permanent Hiredesk Administrator / Assistant in Ipswich for their client who is a well established group of companies specialising in the supply of commercial assets.
Hours of work - 8.30-5.30pm M-F
Location - Ipswich
Duties:
- Ensuring a high level of customer service is achieved
- Ensuring compliance across the rental desk to all operating procedures and policies as documented within the division’s operating manual
- Acting as a receptionist for visiting Company personnel, drivers and customers and promptly attending to visitors
- Opening, sorting and distributing all post/emails received by the branch and prepare and send outgoing post
- Drafting reports, letters and emails and compiling other information
- Completing booking forms, rental agreements, breakdown reports and raise invoices to customers, making sure order numbers are obtained for each invoice
- Compiling information from customers to update the system database
- Ensuring mileages are updated regularly from customers to ensure servicing is organised
- Locating local dealers and repair agents to organise repairs/servicing to vehicles
- Creating and maintaining appropriate filing systems in line with the requirements of the branch procedures manual and ensuring that the branch is adequately stocked with stationery
- Performing regular audits on filing systems to ensure that rental documentation is complete, customers’ insurance documentation is valid and up to date, and ensure fuel receipts are logged
Role Requirements:
- Experience in a customer service or similar industry
- Good computer skills and confident in the use of Microsoft Office applications including Word, Excel and Outlook
- Good written and verbal communication skills
- Knowledge of asset rental, transport and distribution would be advantageous
- Experience in an admin role
If you are interested in this role, please apply to this job ad today!
Ref: INDPS