Customer Solutions Associate (J3326) Leeds, England

Salary: GBP22500 - GBP28000 per annum + Excellent Benefits
Customer Solutions Associate
Salary up to £28,000
Leeds

Do you want to work for an ever growing credit management company with excellent benefits including free parking & Hybrid working?!!

My client seek Customer Solutions Associates to deal with inbound calls, speaking to customers to help find an individual solution for them by understanding their needs, whether that’s agreeing a repayment plan or directing them to free debt advice. You must be able to demonstrate the ability to work to targets and KPI’s.

This is an excellent opportunity for those who wish to use their existing customer service skills within a professional environment. Should you be able to demonstrate customer service experience and are a confident communicator this role could be for you.

To be considered for this role you will have worked in a customer service environment previously, either in a face to face or office based role.

Essential

• Strong attention to detail
• Minimum 18 months contact centre experience
• Ability to work to deadlines
• Excellent communication and customer service skills
• Ability to meet tight deadlines and targets and to work under pressure
• Good team player, but also ability to work on own initiative

Benefits

• A discretionary annual bonus for a job well done
• 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you
• Hybrid working environment
• 28 days holiday plus public holidays with option to purchase up to an additional 5 days
• Life assurance & Group income protection
• A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site gym facilities
• Wellbeing support and a programme of webinars and classes geared towards mindfulness

If you have the required skills and background to be successful within this role then please contact me or hit apply!
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