• 6-12 month contract with a view to extend|AU citizen is a MUST
• Experience in SCCM, application packaging, Microsoft 365, Windows technologies
• 5 days in office |On site parking |Based in Sutherland Shire

Our client is looking for a Desktop Support /Level 2 Technical Support Analyst with experience in SCCM, application packaging, Microsoft 365, Windows technologies.

--5 days in office |On site parking |Based in Sutherland Shire--

Key Responsibilities:

• Provide Level 2 technical support which will require face to face support and some phone-based support.
• This will include tickets escalated from the first level support teams to resolve desktop related issues.
• Liaise and work collaboratively to address, troubleshoot, and resolve hardware / software issues as they arise.
• Liaise with external suppliers / vendors.
• The role sits within our End User Compute group in the EUC Support team.

Key Skills Required:

• Experience in SCCM, application packaging and deployment.
• Experience in a similar Level 2 IT Support role with experience in in Windows technologies, Microsoft 365, SharePoint, Teams.
• Knowledge of Azure Active Directory and Intune.
• Experience in using Audio Visual equipment.
• A ‘can do’ attitude and demonstrated ability solving complex technical issues.
• Excellent communications skills, ability to articulate clearly with to a varied end user base.
• Good to have :PowerShell Scripting and knowledge of Linux and MacOS.

Please Note: All resumes MUST be submitted in Word format.

If you are interested in hearing more about this position, don’t hesitate to contact Sumeet Kaur.