Desktop Systems Specialist 1(9440) (204782) Del Mar, California

Desktop Systems Specialist 1 Up to $33/hr Pay Rate - This is an upgrade project

University City San Diego, CA 92122

Company Overview

Our Client is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. They solve interesting and complex problems that directly affect the customers our clients serve. They are constantly adapting to stay on the forefront of emerging technologies and work diligently to maintain their position as a thought leader within this industry.

Job Description

  • Responsible for the staging, imaging, and deployment of new desktop/laptop machines and migration of user data
  • Support Windows 10 OS and Computer Upgrades
  • Troubleshooting and repairing hardware and network connectivity issues
  • Manage trouble tickets. This includes tracking resolution progress and updating customers on ticket status
  • Must be able to carry over 15 pounds.


  • 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience
  • A+ Certification
  • Experience with Microsoft SCCM imaging
  • Technical expertise & skills to upgrade laptops to a Windows 10 Operating System
  • Solid experience and understanding of IT services and products
  • Enthusiastic about technology and willing to learn and stay on the cutting edge
  • Experience supporting HP and Dell hardware
  • Working experience with replacing and/or upgrading an end user from one system to another
  • Ability to utilize remote tools such as remote assistance and teamviewer
  • Great customer facing skills - customer service & dependability
  • Relatable and responsible when interacting with ALL customers

Project work slated through end of 2019

Work days/hours: M-F 7am-4pm

Volt is an Equal Opportunity Employer