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Customer Service Advisor - Tesco Bank

Customer Service Advisor - Tesco Bank (Req/620064) Glasgow, Scotland

Salary: GBP20500 - GBP22500 per annum

Want a great job that also has great benefits for you?!
Glasgow based customer service roles with Tesco Bank and hybrid working option after 6 months, paying £20,500 - £22.500 per annum

We are currently recruiting inbound customer service representatives for Tesco Bank within the following teams: Account Opening, Core Banking, Customer Protection, Customer Outcomes, Credit Cards, Complaints and General Insurance.

Location: Glasgow, office based with opportunity to work hybrid + 6months

Salary: Starting from £20,500 - £22,500 per annum and annual bonus

Start Dates: We have start dates available in January & February

Great customer service is everything to Tesco Bank. With every call you take, you’ll have a fresh chance to turn everyday money matters into an exceptional experience. The contact centre takes thousands of calls a day so things can get pretty lively – there’s a real buzz about the place. It’s fast-paced, energetic and (for the kind of people who thrive in a busy atmosphere) a lot of fun.

We are looking for people who’ll listen, ask the right questions and treat customers they way you’d want to be treated – answering calls, emails and chat in a friendly and professional manner, taking ownership for the enquiry.

The Perks;

• Competitive salary starting from £20,500 - £22,500 per annum and annual bonus
• Only 36 hours a week contract, permanent job
• A Colleague Discount card: 10% off most products at Tesco Stores
• 20% Off Insurance Products
• Pension scheme, life assurance, sickness benefit
• Maternity pay, paternity leave and 6.6 weeks holidays
• Save as you earn and buy as you earn schemes
• A place where your health & wellbeing really matter – cycle to work scheme, Gympass, mental health experts, a specialised headspace app, a multitude of health and wellness resources
• Great career path with lots of progression opportunities
• Variety of shift patterns
• Great Glasgow city centre location
• Full training, fully paid


Please note Successful candidates must be must be able to pass a disclosure, credit check and CIFAS check as part of the recruitment process.

Tesco Bank believe in people so have built an environment where everyone has the support to be at their best both in and out of work – get involved, get in touch today – nicola.ross@search.co.uk!

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