This position is no longer open for applications

Job Title: Front Desk Administrator

Location: Hitchin, Hertfordshire

Hours: Part-time, 0.6 FTE (Monday 11-7, Friday 11-7, and Sunday 9-5)

Salary: £13,500 - £15,000 per annum (pro rata)

Contract: Permanent

Benefits: 25 days holiday per annum, workplace pension scheme, plus further staff benefits

My Client is seeking a dedicated Front Desk/ Reception Administrator to join their vibrant team. This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with a diverse range of people.

Key Responsibilities:

• Customer Service: Provide exceptional service to all visitors, handling enquiries in person, by phone, and email.
• Administration: Manage bookings, payments, and cancellations for courses, concerts, and accommodation. Maintain a tidy and presentable reception area.
• Security: Support site security by controlling access and monitoring visitor logbooks.
• Support: Assist the Music and Operations teams with administrative tasks and prepare course welcome materials.

Person Specification:

• Experience: Previous experience in a customer-facing role and office environment.
• Skills: Excellent organisation, time management, and communication skills. Strong IT skills, including Microsoft Office 365.
• Qualities: Proactive, flexible, and able to work independently. A passion for delivering high-quality customer service and a commitment to equality, diversity, and inclusion.

 PLEASE APPLY NOW!