Logistics & Operations Coordinator – Healthcare

IMMEDIATE START

• £28K-£32K
• Full time Office Based
• Location - Guildford Surrey

A growing medical diagnostics organisation based in Guildford, Surrey is seeking a proactive and detail-oriented Logistics Specialist to manage the end-to-end logistics of biological samples ensuring timely, compliant, and efficient transport to laboratories across the UK and internationally.

Key Responsibilities:

• Coordinate daily sample collections from clinics, hospitals, and partner sites.
• Manage international shipments, including courier bookings, customs documentation, and regulatory compliance.
• Track and monitor shipments to ensure timely delivery, proactively resolving delays or disruptions.
• Maintain accurate records for all collections and deliveries, ensuring full traceability.
• Liaise with courier partners and internal teams to uphold service level agreements (SLAs).
• Support inventory management of collection kits and transport supplies.
• Ensure compliance with IATA, UN3373, and other biological transport regulations.
• Assist in receiving and accessioning patient specimens for lab processing.
• Contribute to continuous improvement of logistics processes and operational efficiency.

Requirements

• 2–5 years of experience in logistics, operations, or supply chain, preferably in healthcare, diagnostics, or pharma.
• Strong organisational and multitasking skills with a keen eye for detail.
• Familiarity with cold chain logistics and biological sample handling (highly desirable).
• Proficiency in Microsoft Office and logistics tracking systems.
• Knowledge of international shipping and customs processes.
• Flexibility to respond to operational needs outside standard hours when required
• Valid UK driving licence and willingness to travel occasionally.
• Degree in Logistics, Supply Chain, Business, or related field.

Location

On-site in Guildford. Candidates must be able to reliably commute or plan to relocate before starting.