Purpose of Role

        Deliver high-quality mechanical, electrical and trim (MET) repairs that restore vehicles to manufacturer, industry and Company standards and support customer satisfaction.

·       Complete repairs safely, efficiently and cost-effectively, following manufacturer repair methods, BS10125 requirements and Company procedures.

·       Use technical knowledge, skills and experience to diagnose, dismantle, repair and reassemble vehicles to the required quality and safety standards.

·       Support, mentor and guide colleagues, including assisting with diagnostics and troubleshooting when required.

·       Help achieve departmental productivity, quality, safety and customer service objectives.

Main Job Functions

 ·      Safely remove and refit mechanical, electrical and trim (MET) components in line with manufacturer repair methods, BS10125 requirements and Company procedures.

·       Dismantle and reassemble vehicles to a high standard, ensuring all components are correctly fitted, adjusted and tested before handover.

·       Ensure repaired vehicles meet all relevant safety and quality standards before release, escalating any outstanding defects or concerns to the Workshop Manager.

·       Apply sound knowledge of modern mechanical, electrical and electronic vehicle systems, completing diagnostics and fault-finding where required.

·       Provide technical support to colleagues and apprentices, assisting with diagnostics and troubleshooting as appropriate.

·       Complete repairs within allocated timescales using job cards, repair specifications and manufacturer repair information.

·       Photograph and accurately record repairs in line with Company procedures, identifying any structural, corrosion or repair-related concerns.

·       Work with the Parts Department to support timely ordering, return and reconciliation of parts and materials.

·       Carry out body alignment, vehicle measuring and four-wheel alignment when trained and authorised.

·       Complete road tests when authorised, competent and insured, following Company procedures.

·       Conduct final quality checks to confirm repairs meet BS10125 accreditation standards and Company quality requirements.

·       Where applicable, ensure repairs by non-ATA accredited technicians are inspected and signed off by an ATA-accredited technician.

·       Keep the work area clean, organised and safe, following Company Health & Safety policies, COSHH requirements, environmental procedures and safe systems of work.

·       Keep customer vehicles, keys and personal belongings secure while under the Company’s control.

·       Complete all repair documentation and records accurately in line with Company procedures.

·       Work on electric and hybrid vehicles only when appropriately trained, competent and authorised.

·       Take part in Company, manufacturer and industry training to maintain technical competence and keep pace with vehicle technology.

·       Carry out any other reasonable duties appropriate to the role.

Experience, Qualifications and Training

 Essential

·       Proven experience in body repair and mechanical, electrical and trim (MET) vehicle repair.

·       Good working knowledge of mechanical, suspension, electrical and vehicle systems.

·       Experience in auto electrical diagnosis and repair.

·       Ability to interpret and work accurately from job cards, repair specifications and manufacturer repair information.

·       Experience using computerised wheel alignment and measuring equipment.

·       Ability to prioritise effectively and work efficiently in a fast-paced accident repair environment.

·       Commitment to following manufacturer repair methods, BS10125 requirements and Company procedures.

·       Full UK driving licence.

 Desirable

·       ATA accreditation, or willingness to achieve and maintain it where required by the Company.

·       Level 3 NVQ, or equivalent, in Vehicle Body Repair, MET or a related automotive discipline.

·       Experience repairing electric and hybrid vehicles.

·       Manufacturer-specific training or recognised industry qualifications.

·       Diagnostic and fault-finding experience across multiple vehicle manufacturers.