This position is no longer open for applications

Customer Service Advisor
Temporary - Permanent
£30,000
Coventry

Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary to permanent basis to join a manufacturing organisation based in Coventry.

Duties and Responsibilities of the Customer Service Advisor:

• To act as first point of contact
• Coordinate orders and shipments between manufacturing and customers
• Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer
• Perform administrative functions supporting customer service functions and sales order entries
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
• Plan deliveries based upon completed orders and customer requests
• Track of orders to ensure timely delivery
• Prepare documents required for transportation and production of goods
• Invoice of completed orders
• Input data accurately
• Handle and resolve customer enquiries and complaints

Essential Requirements of the Customer Service Advisor:

• SAP experience 
• Previous customer service experience (essential)
• Previous sales experience (desirable)

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.