Housing Officer
Temporary, 3 months+
£27 Umbrella
Buckinghamshire

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Buckinghamshire.

Duties of the Housing Officer role will include, but is not limited to:

• Provide a proactive, front-line housing management service to tenants and leaseholders.
• Manage a range of tenancy matters, including successions, mutual exchanges, assignments and tenancy amendments.
• Carry out home visits, tenancy audits, estate inspections, accompanied viewings and starter tenancy visits.
• Manage tenancy and property-related cases, including untidy gardens, property condition and hoarding.
• Investigate and manage medium-level ASB cases, such as noise nuisance and graffiti, through to resolution.
• Identify and respond to safeguarding, welfare and vulnerability concerns, referring tenants to appropriate support agencies.
• Investigate tenancy fraud, including suspected subletting and non-occupation.
• Work closely with tenants, colleagues and external agencies to achieve positive outcomes.
• Encourage tenant involvement and use feedback to help improve services and neighbourhoods.
• Manage communal facilities within sheltered housing schemes and coordinate services such as fire alarm testing and logbooks.
• Maintain accurate case records, reports and follow-up actions using mobile working technology.

The successful candidate for the Housing Officer will have:

• Enhanced DBS
• Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.