Tribunal Clerk
Location: Eastgate House, 35-43 Newport Road, Cardiff, CF24 0AB
*(Fully office-based | 37 hours/week | 9am-5pm | ASAP start | 5 months + potential extension)*

HMCTS is looking for 1 Tribunal Clerk to join a professional team in Cardiff. If you enjoy delivering customer service with a calm, respectful approach-and you can stay organised while supporting hearings-this role is a strong match. You’ll play a key part in ensuring tribunal proceedings run smoothly, both in person and remotely via CVP.

What you'll be doing:
• Clerking tribunal hearings, primarily in person and remotely via CVP
• Checking and managing vacancy/case details to ensure information is accurate (including where generic templates are used)
• Providing additional clerical support to keep day-to-day administration moving efficiently

What you'll bring:
• Customer service experience, ideally demonstrated through handling people-focused, process-driven work
• A careful and detail-oriented approach to checking information and maintaining accuracy
• Confidence working in structured settings and following procedures closely
• Clear communication skills and a friendly, professional manner-especially in time-sensitive situations
• Reliability and a “right first time” mindset that helps support fair, efficient hearings

Additional information:
• Start date: ASAP
• Assignment length: 5 months (extension potential: Yes)
• No travel requirement and parking is not available

To apply, send your CV and a brief note highlighting your customer service experience and any experience supporting structured processes. If you’re approachable, precise, and ready to contribute to tribunal operations from day one, we’d love to hear from you.