Administrative Officer
Location: Nottingham

If you’re the kind of person who notices the details, keeps things moving behind the scenes, and genuinely enjoys helping people, this could be a great fit. Our Client is hiring for a reputed client based in Nottingham, supporting the smooth day-to-day running of court and tribunal services.

What you'll be doing:
• Prepare papers, files, and documents for hearings, meetings and tribunals
• Update records and complete data input accurately on in-house systems
• Support post opening and dispatch, including booking and preparing meeting rooms
• Draft standard letters, correspondence and meeting documentation following guidelines
• Clerking duties for civil and family matters-helping ensure the right papers are available and up to date
• Support listing/rota activity and assist court users with enquiries via counter, telephone and written requests
• Contact relevant parties to schedule, serve documents and carry out required administrative tasks
• Process casework through accurate outcomes, checking the information needed on each file
• Verify and quality-check documents, records, accounts and returns against criteria and procedures
• Carry out basic statistical analysis and compile straightforward reports
• Work with your team to improve ways of working, including contributing to small projects and problem-solving using lean tools

What you'll bring:
• Strong administrative ability with a real customer-focused approach (“right first time”)
• Confidence working accurately with records, documents and deadlines while maintaining quality
• Clear, polite communication with the public, stakeholders and team members
• Ability to use judgement and initiative within established processes and guidelines
• Willingness to be flexible-supporting ad hoc needs at other local offices when required
• Comfortable working as part of a team with regular management support

Additional information:
• This role may include working with court users, including members of the Judiciary and the legal profession, in some positions
• Learning and continuous improvement are part of everyday work, including opportunities to contribute to changes in systems and processes

Ready to bring order, accuracy and excellent service to a busy public-facing environment? Apply now to be considered for this AO opportunity in Nottingham.