Court Usher
Location: Hatfield Magistrates Court, Comet Way, Hatfield, Hertfordshire, AL10 9SJ
Working pattern: Full-time, 37 hours per week (Mon-Fri; must start 8:30). Fully office based.

Join a busy, customer-facing team supporting justice at Hatfield Magistrates Court. This is a key role inside a Police Station environment with one court room, the role can be fast paced at times, but full training will be provided.

What you'll be doing:
• Usher in court, helping the court run smoothly and efficiently
• Facilitate calling solicitors and support defendants to appear as required
• Where needed, arrange attendance via CVP-setting up video links and ensuring they’re live and displaying correctly
• Support listing by bringing defendants forward and coordinating solicitor attendance
• Use Teams and Microsoft packages and be confident working with a laptop throughout the day

What you'll bring:
• Confidence in speaking to people face-to-face and over the phone (must be fluent in English)
• A resilient, calm approach in a sometimes fast-paced environment and under pressure
• IT-literate with strong comfort using Teams and Microsoft applications
• “People person” mindset-able to put others at ease and communicate clearly
• Professional, not shy or intimidated, comfortable taking charge of your tasks
• Ability to meet time-critical demands and manage competing priorities

Additional information:
• Pay rate (AWR): £12.71/hour
• Target start: ASAP
• Assignment length: until 31/03/2027 (no extension)
• Parking: spaces on site via pass/FOB; public parking likely needed until 3rd December

If you’re confident, tech-comfortable, and genuinely enjoy helping people-Neil and the team would love to hear from you. Apply now.