Administrative Officer (AO) - Magistrates Court
Location: Swindon Magistrates Court, Central Money Handling Unit, Swindon, Wiltshire, SN1 2JB
Pay rate: £12.86/hour

If you’re an organised, service minded administrator who takes pride in getting things right first time and enjoys working with people in a professional environment, this could be the perfect role for you. HMCTS is looking for 1 Administrative Officer to support day-to-day court operations, including administrative processing, clerking support, and the handling of money/fees within the court environment.

What you'll be doing:
• Providing general administration to support court/tribunal processes, including post sorting and document preparation
• Maintaining accurate in-house records and using IT systems to input and update information
• Supporting clerking activities by ensuring paperwork and materials are ready and up to date
• Corresponding professionally with court users and court professionals (as required)
• Helping with operational processes such as post opening/dispatch and routine administration tasks
• Supporting the handling of fees from jurisdiction, including cashiering activities (e.g., card/payment processes where applicable)
• Working flexibly with the team to help keep processes running smoothly, with management support available

What you'll bring:
• Strong attention to detail and the confidence to deliver accurate work every time
• Excellent customer service skills with a calm, respectful manner when dealing with the public and court professionals
• Comfort working within procedures and guidelines, with a willingness to learn and follow HMCTS processes
• Reliable time management and a flexible approach to meet service needs
• Team-focused attitude with a can-do problem-solving mindset
• No prior experience required-if you’re keen to learn and happy to work across different tasks, we’ll consider a range of backgrounds

Additional information:
• Hours: 37 hours per week, typically 9:00-17:00 (with flexibility), completing 7 hours within core arrangements
• Work pattern: Fully office-based

If you’re ready to join a supportive team and play a key role in keeping court operations moving, apply now. We’d love to hear from you!