AO / Court Usher (Admin Support)
Location: 9 New Street, Chelmsford, Essex CM1 1EL (with occasional travel to Colchester Magistrates’ Court)

If you’re confident speaking in public, enjoy a fast-moving, people-focused environment, and don’t mind getting stuck into day-to-day admin, this AO role is a great way to build experience in a professional justice setting. You’ll mainly usher, with the opportunity to support court administration-making sure the right people are in the right place, at the right time.

What you'll be doing:
• Set up each morning, preparing judges’ papers and council lists
• Support hearings by ensuring witnesses and jurors have arrived and are ready
• Provide professional public-facing support, including customer/stakeholder communication
• Ferry witnesses as required
• Assist with admin tasks including posting for the court and maintaining spreadsheets
• Help keep court services running smoothly through reliable, service-minded support

What you'll bring:
• Confidence and comfort speaking in public (you’re not shy-this is essential)
• A calm, responsible approach in busy court environments
• Strong reliability and willingness to step in where needed
• Comfortable supporting customers/stakeholders with professional, clear communication
• Basic admin aptitude and an eye for order (spreadsheets and document handling)
• No direct experience required-confidence and the right attitude matter most

Additional information:
• Enhanced clearance is required but will be provided to you by Brook Street. you’ll be buddy-trained by an experienced usher (around 3 weeks, potentially longer if needed)
• Training starts ASAP, with an assignment initially for 6 months, (extension potential)
• Office attendance is required (8:30-4:30, 37 hours per week) and occasional travel to Colchester is expected every other or every 3rd week (Wed/Thu/Fri)
• Parking is available

Apply now to join a supportive team in Chelmsford-if you can confidently front the room and deliver excellent service, we’d love to hear from you.