This position is no longer open for applications

Major Recruitment Oldbury are delighted to be recruiting for a national organisation with office located on the outskirts of Halesowen who are seeking a Sales Administrator to start immediately.

Please note that this role is based at the offices near Halesowen and IS NOT  a remote or hybrid role.

Duties and tasks will include:

• Process orders via email or phone
• Check data accuracy in orders and invoices and confirm back to customer or supplier
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics/Warehouse department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop daily sales reports
• Assist account managers in analysing data to improve customer experience
• Assist account managers in chasing suppliers for outstanding orders and updating system accordingly
• Communicate important feedback from customers internally
• Stay up-to-date with new products and features
• Quote and process single customer enquiries (typically Proforma) Assist account managers with Key Accounts to produce ad-hoc customer reports and review/track closed order report Raise credit notes/return parts as necessary
• Administrative task e.g. POD’s, Account queries, OQC returns, recycle report
• Cover for colleagues as and when necessary

Candidates welcomt to apply for the role will have the following:

• Good Microsoft Package ability
• Clear telephone voice
• Focus on providing excellent customer service
• Good communication skills
• Work with sales team to achieve on time deliveries to our customers
• Excellent time-keeping and attendance track record

Hours of work are (these are non negotiable, so please only apply if you can work these hours) 

Monday – Thursday 8.00 am – 16.45 pm (1 hour for lunch)

               Friday 8.00am – 16.30 pm (1 hour for lunch)

Parking is available