Dispute Resolution Specialist (90M0417322) Sydney, Australia
| Salary: | AUD530 - AUD550 per day + plus Super |
Disputes Resolution Specialist
- State Government Department
- 12 month Contract with possible extension
- CBD location/ Work From Home entitlement
Our client is a leading State Government Department who are looking for a strategic Disputes Resolution Specialist with workers compensation experience to join their Dispute Resolution team within Workers Insurance, Return to Work & Support.
About the role:
In this role you will be responsible for:
- Providing expert specialist knowledge in the delivery of accurate, timely, empathetic and efficient end-to-end resolution of customer disputes.
- Completing quality reviews of statutory liability disputes and work capacity disputes within legislated timeframes.
- Driving model litigant behaviours.
- Leading and undertaking the education of internal and external stakeholders on precedents and emerging trends to ensure they act consistently with the available information.
- Respond to internal reviews made pursuant to s 287A of the Workplace Injury Management and Workers Compensation Act 1998.
About you:
To be successful for this role you have demonstrated experience in a similar role:
- Comprehensive understanding and experience within the workers compensation legislative dispute process
- Extensive experience in alternate dispute resolution/litigation in insurance related matters
- Excellent relationship management and interpersonal skills
- Excellent oral and written communication skill
- Passionate about providing quality service and outcomes to our customers with a focus on empathy
- Admission as a legal practitioner to the Supreme Court of NSW (desirable)
If you would like to be considered for this position, please apply within. Alternatively, please contact Laura Yamin at Randstad on 96155362 or laura.yamin@randstad.com.au