Receptionist/ Administrator – Public sector client 

Kitts Green, Birmingham B33 0LQ | £12.71 per hour | Mon–Fri, 9am–5pm

Join a vital team making a difference in your community. We’re looking for an organised and motivated Receptionist/ Administrator to support the work of the Probation Service in Kitts Green, Birmingham.

In this role, you’ll help ensure the smooth running of day-to-day operations, working with sensitive information, supporting staff and people on probation, and maintaining accurate systems and records.

Key Responsibilities:

• Maintain and update databases and case files
• Handle communications via phone, email, and in-person
• Provide reception cover and support meetings
• Liaise with internal teams and external agencies
• Support enforcement and safeguarding processes
• Uphold confidentiality, equality, and health & safety standards

What we’re looking for:

• Strong admin and IT skills (MS Office)
• Great communication and organisation
• Ability to handle sensitive information professionally
• Calm under pressure and confident dealing with the public
• Flexible, with a willingness to support occasional evening shifts

Requirements:

• Must pass security and identity checks
• Commitment to equality, inclusion, and safeguarding policies

Interested in joining a team that supports safer communities?
Apply now and start your journey with the Probation Service.