Business Support Administrator

Location: Birchwood Park, Warrington
Salary: £26,000 (rising to £28,000 after 12 months)

Hours: Monday–Thursday 08:30–17:00 | Friday 08:30–16:30
Contract: Permanent
Hybrid: 1 day working from home per week after training (approx. 3 months)

About the role

We are looking for a Business Support Administrator to join a friendly, fast-paced B2B team. This is a great opportunity for someone who enjoys keeping things organised, working with customers, and being part of a supportive environment.

You will play a key role in the order-to-cash process, combining administration with customer interaction so that no two days are the same.

What you will be doing

• Creating and processing sales orders
• Booking orders onto internal systems
• Producing invoices and resolving queries
• Communicating with customers via phone and email
• Providing clear and timely customer updates
• Liaising with internal teams including Transport, Operations, and Finance
• Using CRM systems, transport systems, Teams, and basic Excel
• Managing multiple tasks and working to deadlines

No sales or targets involved.

What we are looking for

• Previous admin experience in a busy environment
• Strong communication and customer service skills
• High attention to detail
• Confidence using multiple systems
• Good organisation and ability to prioritise

What is in it for you?

• Quarterly bonus scheme
• Hybrid working (1 day from home)
• Dress down Fridays
• Cycle to Work scheme
• Benefits hub with discounts
• Free bus service from Birchwood train station
• Modern Birchwood Park location with gym and amenities

Interested? Click apply to find out more!