Contracts/Deal Desk Administrator

W2 Contract

Pay Rate: $58 - $65 per hour

Location: Remote Role - PST

Duties and Responsibilities:

• Execute end-to-end contract workflows, including intake validation, drafting support, redlining coordination, routing for approvals, and final signature execution.
• Manage a high volume of customer contracts, renewals, and amendments with strong accuracy and adherence to internal policies and compliance requirements.
• Ensure all pricing, terms, and contract structures align with approved guidelines and approval frameworks.
• Track contract status across multiple workflows, proactively following up to remove blockers and ensure timely execution.
• Update ERP systems (e.g., NetSuite) with finalized pricing, contract terms, and relevant customer data upon approval to ensure downstream accuracy.
• Maintain clean, accurate, and audit-ready contract and pricing data across systems.
• Provide weekly status updates on the contract pipeline, including progress, risks, and key milestones.
• Identify operational bottlenecks and implement process improvements to increase efficiency and reduce cycle times.
• Support continuous improvement of contract processes, templates, and intake mechanisms.
• Contribute to documentation, standardization, and scalability of repeatable workflows.
• Serve as a primary point of contact for Sales and internal stakeholders on contract-related requests, pricing exceptions, and status inquiries.
• Partner cross-functionally with Legal, Finance, Sales Leadership, and Regulatory to drive alignment and timely execution
• Communicate clearly and proactively on contract status, risks, and required actions.
• Deliver a high level of internal customer service through responsiveness, transparency, and solution-oriented support throughout the contract lifecycle.
• Analyze customer usage trends, renewal timelines, and revenue/spend patterns to support contract strategy and decision-making (e.g., rebate, commitment, and tiered volume agreements)
• Provide insights into customer performance, including spend trajectory and potential growth or risk indicators.
• Assist in identifying discrepancies or inconsistencies in customer data and escalate as needed.
• Support account teams with data-driven inputs for renewals, pricing discussions, and contract structuring

Requirements and Qualifications:

• 3–5 years of experience in commercial contract operations or a related role
• Proven ability to manage high-volume, detail-oriented work with strong accuracy and organization
• Working knowledge of contract lifecycle management processes
• Strong prioritization and time management skills across multiple concurrent workflows
• Clear, professional communication skills with the ability to work effectively across cross-functional teams
• Process-oriented mindset with the ability to identify and drive incremental improvements
• Sound judgment and a proactive approach to escalation and problem-solving
• Ability to operate effectively in a fast-paced, execution-driven environment
• Strong customer service orientation with a focus on responsiveness and stakeholder experience

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. 

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