We’re seeking a Senior UX Researcher to lead research for our internal back-office platforms, operational tools, and data-driven systems. You’ll uncover user needs across complex workflows, translate insights into product direction, and help modernize the systems that power our business behind the scenes.

What You’ll Do

• Lead end-to-end research for back office and operational products
• Conduct mixed?methods studies to understand workflows, data needs, and system challenges
• Map processes, identify friction, and recommend improvements for internal tools
• Partner with Product, Engineering, Data, and Operations to shape roadmaps
• Deliver insights that simplify complexity and guide modernization of legacy systems
• Present clear, actionable findings to influence strategy and design decisions

What You Bring

• 5+ years of UX research experience (internal tools or enterprise systems ideal)
• Strong qualitative and quantitative research skills
• Ability to break down complex workflows and communicate insights clearly
• Experience partnering with cross0- functional technical teams
• Comfortable working in data-rich, operations heavy environments

Nice to Have

• Experience with analytics platforms, SQL, or service design
• Background wealth management, financial services or another regulated industry. 

Senior UX Researcher
Minneapolis, MN (hybrid)
12 month contract with potential for hire 
$60-75/hr DOQ