Customer Service Advisor (JR240708237499) Bristol, England
| Salary: | GBP11.44 - GBP12.17 per hour |
Gi Group are recruiting for our exciting and growing client, which is an established leader in the motor wholesale industry. We are looking for the ideal Parts Advisor/Customer Service Executive to join their team in Filton – Bristol. The ideal applicant would like to progress within the business in a Temp to Perm role within a friendly office based environment.
Pay: £11.44 – £12.17 per hour, depending on experience
Hours:
• Monday – Thursday: 8.30am – 5.30pm
• Friday: 8.30am – 5pm
Location: Filton (BS34)
Start date: ASAP
Temp to Perm Role
Full Training provided – parts experience not required
As a Parts Advisor/Customer Service Executive, you will be fielding incoming queries from customers, processing orders, handling basic cataloguing enquiries and working in a busy, proactive team managing the daily functions of the internal sales team. Basic Sales Analysis and internal reporting will also be required.
Duties:
• Answering a large volume of incoming calls
• Pro-active and enthusiastic when dealing with all customers enquiries
• Accurately raising quotations for price and availability on turbochargers
• Taking sales orders over the telephone or via email and processing them in a timely and accurate manner
• Acquiring and maintaining a good level of product knowledge in order to advise customers correctly
Requirements:
• High organisational skills and ability to manage a number of projects at the same time.
• Ability to prioritise own workload.
• Strong communication skills.
• Experience of Microsoft Office applications, and ideally the Microsoft Dynamics AX system.
• An administrative or customer services background.
If you are interested in this role, please apply within or call Gi Group Bristol on 0117 456 9777