Administrative Officer – Public Sector (Birmingham City Centre)

Pay: £13.25 per hour

Contract: Temporary until 31/12/2026 (with possible extension)

Hours: Monday to Friday, 9:00am – 5:00pm (37 hours per week)

Location: Fully onsite initially, with potential for hybrid working in the future

An exciting opportunity has arisen to join a respected Public Sector organisation based in Birmingham City Centre. We are currently recruiting Administrative Officers to support the supervisions and investigations team. In this role you will be managing a caseload of applications and completing the necessary steps involved.

Key Responsibilities

• Managing a caseload of applications
• Completing reports with supporting evidence
• Completing closures and sending confirmation letters
• Making phone calls to customers and legal representatives
• Updating internal records
• Use of templates and established process’
• Communications via email with customers

Essential Skills & Experience

• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Strong verbal and written communication skills – telephone work may be required
• Organised
• Able to use initiative

Please note – the successful candidate for this role will be subject to a standard DBS check and 3 years of referencing.

If this role is something you would be interested in, please apply online. Due to a high volume of applications, we may only contact shortlisted candidates.