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Senior Account Manager - Southampton | Hybrid Working (4 Days Office / 1 Day Home) | £50,000 + Bonus + Excellent Benefits

Are you an experienced Account Manager from a creative, branding, marketing or agency background who excels at building strong client relationships and turning opportunities into long-term partnerships?

We're recruiting on behalf of an ambitious and highly successful growing company that works with a portfolio of well-known commercial brands. Following continued growth and the expansion of several key client relationships, they are looking to appoint a Senior Account Manager to play a pivotal role in the next stage of their journey.

For an ambitious and driven individual, the progression potential is exceptional, offering the chance to build your profile, influence strategic decisions and advance your career quickly as the business continues its impressive growth journey.

As Senior Account Manager, you'll act as the trusted partner for a portfolio of clients, ensuring projects run smoothly while identifying opportunities to add value and grow accounts. You'll work closely with strategy, creative, production and project management teams to deliver exceptional outcomes and build lasting client relationships. This role combines strategic thinking with hands-on account management, making it ideal for someone who enjoys both high-level client conversations and the day-to-day management required to keep projects moving.

Key Responsibilities

• Lead and develop relationships with key client stakeholders, becoming a trusted advisor and primary point of contact.
• Manage day-to-day client communications, meetings, reporting and account administration.
• Take ownership of client briefs and ensure projects are effectively scoped and delivered.
• Work closely with creative and production teams to translate client objectives into successful campaigns and projects.
• Identify opportunities to grow existing accounts and maximise commercial value
• Manage budgets, approvals, scope changes and client expectations throughout the project lifecycle.
• Resolve challenges proactively and maintain strong client satisfaction levels.
• Support the onboarding and development of new client relationships as the agency continues to grow.

Experience and skills required

• Proven experience in a Senior Account Manager, Account Director or similar client-facing role within a creative, branding, marketing or integrated agency environment.
• Exceptional relationship-building and stakeholder management skills.
• Experience managing multiple projects and priorities simultaneously.
• Strong commercial awareness with experience discussing budgets, scope and account growth opportunities.
• Confidence presenting ideas, leading client meetings and managing challenging conversations when required.

• A proactive, solutions-focused approach and a genuine passion for delivering outstanding client experiences