Job Opportunity: Mobile Library Manager

Department: Library Services
Hours: 36 hours per week
Salary: £29,064 - £31,021 per annum (NJC SCP 13-17)

About the Role

Libraries NI is seeking a motivated and customer-focused Mobile Library Manager to join the Library Services team based in Dungannon.

This is an exciting opportunity to manage and deliver a high-quality mobile library service, bringing library resources and services directly to communities across the region. The successful candidate will play a key role in promoting reading, learning, and community engagement while ensuring excellent customer service for library users of all ages.

Key Responsibilities

• Deliver a welcoming and professional mobile library service to customers.
• Promote library services, resources, and community programmes.
• Support and assist a diverse range of customers, including children and older people.
• Operate and manage the mobile library vehicle safely and efficiently.
• Maintain accurate library records and process transactions using ICT systems.
• Assist with stock management and display of library materials.
• Contribute to the achievement of service objectives and performance targets.
• Work flexibly across a range of service points as required.

Essential Criteria

Applicants must demonstrate:

Qualifications and Experience

• A minimum of two GCE A Levels (or equivalent/higher qualification) plus two years' experience in a customer-facing role within the last seven years;

OR

• A minimum of three years' experience in a customer-facing role within the last nine years.

In addition, applicants must have:

• A current Category C1 driving licence, permitting the driving of vehicles up to 7.5 tonnes.
• At least one year's experience contributing to the promotion and delivery of customer services to a diverse range of people, including children and older people, in a face-to-face environment.
• Experience of using current ICT systems and applications within an information or learning environment.

Knowledge and Skills

• Strong organisational skills.
• Ability to prioritise workloads and meet competing deadlines.
• Excellent communication and customer service skills.

Other Requirements

• Ability to work a mixture of mornings, afternoons, evenings, and weekends as required.
• Ability to work both at the base location and other service points.
• Must have no criminal record that would prevent working with children, young people, or adults at risk.
• Access to suitable transport to meet service requirements.

Working Pattern

Week 1

• Monday: 9:00am - 5:00pm (48-minute break)
• Tuesday: 9:00am - 5:00pm (48-minute break)
• Wednesday: 9:00am - 5:00pm (48-minute break)
• Thursday: 9:00am - 5:00pm (48-minute break)
• Friday: 9:00am - 5:00pm (48-minute break)