A Glasgow based housing association is seeking a dedicated Rent Officer to join their Tenancy Services Team for a temporary period of around 3 months.

In this role, you will play a crucial part in ensuring effective rent collection and arrears management. Your commitment to customer service and compliance with housing regulations will help deliver high-quality services that meet the needs of tenants.

Key Responsibilities:

• Provide excellent customer service in rent collection and arrears management.
  
• Ensure efficient delivery of rent management services.
  
• Maintain accurate records in compliance with GDPR and confidentiality requirements.
  
• Collaborate with external agencies to provide support and advice to tenants.
  
• Assist in the preparation of legal notices and court actions when necessary.

• Support tenancy sustainment initiatives and engage with tenants to address their needs.

Qualifications:

• Strong communication and interpersonal skills.
  
• Ability to work independently and collaboratively within a team.

• Knowledge of housing regulations and best practices is preferred.

Education Requirements:

• Relevant degree or qualification in housing, social work, or a related field is advantageous.
  
• Professional certifications in housing management are a plus.
  
  Experience Requirements:
  
• Previous experience in a housing officer or similar role is preferred.
  
• Experience in customer service or community engagement is advantageous.

Please apply below if interested in the role.