Community Advisor (Spanish Speaker – Mexico Focus)

Position Title: Community Advisor (Spanish Speaker – Mexico Focus)
Start Date: October
End Date: November

Hrs: Approximately 4 hours per day
Location: Remote (must be available during Mexico business hours)

Role Overview

We are seeking a Community Advisor with exceptional written Spanish communication skills and a deep understanding of Mexican culture. The successful candidate will play a key role in moderating and supporting community engagement, ensuring that interactions are culturally relevant, respectful, and aligned with our brand tone.

The role requires a proactive and professional individual who can work independently while collaborating effectively with internal teams to support campaign initiatives and surface valuable community insights.

Key Responsibilities

• Community Moderation & Engagement
• Monitor and engage with online community members across platforms.
• Foster positive, culturally relevant interactions tailored to Mexican audiences.
• Ensure conversations remain inclusive, respectful, and on-topic.
• Content & Culture Alignment
• Adapt messaging and tone to reflect Mexican Spanish linguistic nuances.
• Identify local cultural references, idioms, and trends to strengthen engagement.
• Escalation & Reporting
• Identify, flag, and escalate inappropriate content or behavior as needed.
• Gather and summarize community feedback and sentiment for internal teams.
• Campaign Support
• Assist with executing and amplifying community-related campaigns.
• Collaborate with internal stakeholders to align engagement strategies with ongoing initiatives.

Requirements

• Language & Cultural Expertise
• Native-level Spanish fluency, with strong written communication tailored to Mexican audiences.
• Deep understanding of Mexican digital culture, trends, and colloquial expressions.
• Professional Experience
• Previous experience in community management, moderation, or digital engagement preferred.
• Demonstrated ability to communicate clearly and empathetically in an online setting.
• Technical & Work Skills
• Proficient with online community tools (e.g., Discord, Slack, Facebook Groups, forums, or similar).
• Reliable internet connection and ability to work remotely and independently.
• Strong organisational and time-management skills.
• Availability
• Approximately 4 hours per day, during regular business hours in Mexico.

If this sounds like you please upload your CV asap!