Community Advisor (French Speaker)

Start Date: Immediate
Duration: Long-term Project
Hours: 10 hours per week
Location: Fully Remote

About the Role

Key Responsibilities

• Provide strategic direction, best practices, and guidance to ensure communities align with business objectives
• Define the community’s mission, vision, and goals
• Advise on optimal interaction styles and community structures
• Establish KPIs and reporting frameworks to measure success
• Identify and nurture superusers, ambassadors, and influencers
• Provide insights into platform trends, industry best practices, and product roadmaps
• Act as a liaison between customer stakeholders and internal teams

Skills & Experience

• Experience with data analysis using tools such as Google Sheets and in-product analytics tools
• Skilled at creating data-centered reports using Google Slides
• Ability to research technical product details (supported by AI documentation) and help resolve community issues
• Basic understanding of community forums and online engagement best practices
• Strong analytical and strategic thinking skills able to form actionable recommendations based on community insights
• Excellent rapport-building and communication skills
• Proactive, organised, and solution-oriented

This role offers flexibility, autonomy, and the chance to influence thriving online communities for a global audience. If you’re a data-savvy, community-minded professional who’s fluent in French, we’d love to hear from you!

This role offers flexibility, autonomy, and the chance to influence thriving online communities for a global audience. If you’re a data-savvy, community-minded professional who’s fluent in French, we’d love to hear from you!