Admin Officer (AO) - Part Time
Location: Carlisle

If you enjoy organised, people-focused work and want to support the smooth running of civil and family court services, this part-time AO role could be a great fit. Our client is hiring for a reputed client within the Government, offering a stable assignment until 31/03/2027 (with possibility of extension).

What you’ll be doing:
• Prepare papers and files for courts, tribunals, hearings and meetings
• Produce court/tribunal documents, and draft standard letters and correspondence (in line with guidelines)
• Keep records up to date via in-house systems, including data input and post opening/dispatch
• Clerking civil and family courts and hearings-ensuring papers and materials are current
• Support court users with enquiries (face to face, written and telephone) and assist with listing/rota checking
• Schedule and support meetings (agenda, joining instructions, handouts), and help keep Team Information Board meetings relevant and timely
• Contribute to problem-solving and process improvement within set procedures, escalating complex issues to a team leader/supervisor

What you’ll bring:
• Excellent customer service mindset - helpful, prompt and “right first time”
• Strong attention to detail for checking and verifying documents, records and statistics
• Confidence working with processes and guidelines, using discretion and initiative where appropriate
• Competence with computer systems for record updates and accurate data input
• Ability to manage your own time and work as part of a team in a fully office-based role

Additional information:
• 18 hours per week: Monday 9:00am-1:00pm, Thursday & Friday 9:00am-5:00pm (flexibility for ad hoc local office support may be required)
• Pay: £12.86 per hour for the first 12 weeks, then £13.25 per hour afterwards
• There may be opportunities to take on ad hoc duties within the role band

Ready to make a meaningful impact in a busy, well-supported environment? Apply now to be considered for this Admin Officer (AO) position in Carlisle.